Privacy Policy

Last updated: 29 October 2026

This policy explains how AI Smart Tutors ("we", "us") collects, uses and protects your personal information when you use tutors.aismartcontent.co (the "Platform").

Information we collect

• Account information such as your name, email address, password (stored in protected form) and any profile details you choose to add.
• Learning and booking activity such as the tutors, courses, bootcamps and ebooks you book or buy, your progress, reviews and messages.
• Payment information: payments are handled by our payment provider. We receive confirmation and limited transaction details, but we do not store your full card number.
• Technical information such as your IP address, browser and device type, and cookies, which help us keep the Platform secure and working properly.
• Messages to us when you contact support or use our contact form.

How we use your information

• To create and manage your account, bookings, purchases and live classes.
• To process payments and help prevent fraud.
• To send service messages such as booking confirmations and password resets.
• To provide support, and to improve and secure the Platform.
• To meet our legal obligations.

Who we share it with

We do not sell your personal information. We share it only as needed: with tutors and instructors you book or learn from (for example, your name so they can run your lesson); with service providers that help us run the Platform, such as payment processing, hosting, security and email delivery; and when the law requires it or to protect rights and safety.

Cookies

We use cookies as described in our Cookie Policy.

How long we keep it

We keep your information for as long as your account is active or as needed to provide the Platform, to meet legal, tax and accounting obligations, to resolve disputes and to enforce our terms.

Your choices and rights

You can update your profile details from your account. You may also ask us to access, correct, export or delete your personal information, or object to certain uses, by contacting us. We will respond in line with applicable law.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS). No online service can be completely secure, so please use a strong, unique password.

Children

The Platform is intended for adults. Learners under 18 should use it with a parent or guardian, and we do not knowingly collect personal information from children without that involvement.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

To ask a question or make a privacy request, email [email protected].